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Cheshire West & Chester

Cheshire West & Chester


You might be interested in the following benefits information

Age UK Cheshire - information and advice

Age UK Cheshire’s Information and Advice service provides a high quality and professional service to all older people in Cheshire, their Family, Friends or Carers.

Benefits and Grants

Cheshire West and Chester’s Benefits Team offer a wide range of services. This includes advice and support with Housing Benefit, Council Tax Reduction Scheme, the HELP scheme, Local Housing Allowance, Discretionary Housing Payment, Universal Credit and Information for Landlords. Information is also provided on how to make a claim and how to report any changes in circumstance.

Community transport in West Cheshire

Throughout Cheshire West and Chester, including its rural areas, the Council promotes many different community and voluntary transport schemes. These include services for people with disabilities. All vehicles are equipped with lifts for wheelchair users. Community Transport Schemes include PlusBus (Chester, Ellesmere Port and Neston), Dial a Ride, Rural Rider, Women’s Safe Transport and Community Car Scheme.

Debt solutions and advice

Local organisations and agencies offering support and advice to those in financial difficulty. Includes Debt Advice Network and Step Change Debt Charity.

Dial West Cheshire

DIAL West Cheshire is a charity providing a range of services which aim to enable disabled people and older people to live sustained, independent lives. They provide a free, confidential and independent advice and information service – with a focus on welfare benefits and disability rights.

Financial information

There is a wide range of financial help available through Cheshire West and Chester Council and other support agencies. This includes debt advice, guidance on paying fuel and water bills, funeral payments and eligibility for free school meals. Information is also given on budgeting loans and grants available during pregnancy.

Help in Emergencies for Local People (HELP)

HELP is a discretionary scheme offering local welfare assistance including: support for exceptional needs, limited payments for emergency funding in a crisis and help for people moving out of care. Cheshire West and Chester Council will decide whether support is needed and whether an award can be made to supplement the support it provides or commissions.

Housing Solutions

Cheshire West and Chester’s housing information page provides access to registering and applying for council housing. Advice is also given on independent living and support for over 55s, private housing and homelessness. Links are provided to the LifeLine Service, Empty Homes, Energy Efficiency, Student Stamp, Landlord Accrediation Scheme and Self and Custom Build Register. In addition, information is provided on how to report disrepair in rented properties.

School Meals

Free school meals can be awarded for children who attend school within the Cheshire West and Chester area, up to the age of 16 and pupils who go to a school sixth form. If a child attends a college you can contact the college directly to make an application.

West Cheshire Homes

West Cheshire Homes is a partnership between Cheshire West and Chester Council and the main Housing Associations in the area (For Housing, Sanctuary and Weaver Vale Housing Trust). Most Housing Associations with properties in the area advertise via the West Cheshire Homes web site. The West Cheshire Homes Team provides advice on all housing options and manages the Housing Register for social housing in the area. The Council and Housing Association Partners offer a choice based lettings ‘bidding’ system and only customers that qualify for social housing are eligible to bid for properties advertised on the West Cheshire Homes web site.

Information last updated 14 August 2017

National information


Your local guide to help with benefits, work, money, housing problems and more. Enter your postcode and a topic to find helpful information.

Benefits checker

If you need a review of your or a family member’s eligibility for benefits you can use an online benefit calculator. These are free to use and anonymous.

Carers and Disability benefits

In this section of the GOV.UK site you will find information on eligibility, rates and claiming for those with a disability. If you are a carer you will find details of benefits available to you.

Citizens Advice

Citizens Advice provides fact sheets, answers to questions and information on benefits and tax credits for all ages. Included on this site is information for people coming from abroad.

Claiming benefits

Find information on your entitlement to benefits. Find details of benefits for carers, jobseekers, families, those with a disability, help with housing and tax credits.

Universal Credit

Universal Credit is a benefit for people who are on low incomes or out of work. Find out about the benefit and how to claim.